Refund policy
Your satisfaction is our priority. If something isn't right with your order, we're here to make it right.
Refund Policy
- Refund requests must be submitted within 14 days of delivery.
- We offer refunds or replacements for items that are damaged, defective, or significantly different from what was described.
- To request a refund, simply email us at info@bymilamode.com with your order number and a photo of the issue.
No Return Shipping Required We do not require you to ship items back to us. Once your refund request is approved, we will process your refund or send a replacement — no return shipping needed.
Non-Refundable Items
- Sale items are final sale and are not eligible for refunds.
- Items that show signs of wear, washing, or damage caused by the customer.
- Refund requests submitted after 14 days of delivery.
Refund Processing Approved refunds are issued to your original payment method within 5–7 business days.
Have a question? Contact us at info@bymilamode.com — we're happy to help.